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Alert Information



 Red:  Application Alert

Oracle EPM Cloud applications unavailable Friday March 28, 2025 from 5 PM – 6 PM

Friday, Mar 28, 2025 • 10:09 AM • jaariver

Please be advised that all Oracle EPM Cloud applications will be unavailable today between the hours of 5 PM – 6 PM for maintenance.  Applications affected are: FINRPT25, UTMBPLAN, AECLINFR and STATE.

 

Please contact is.epm@utmb.edu with any questions

CC#53950

Polycom Migration to Pexip on Monday April 7th, 2025 at 7:00am

Tuesday, Mar 25, 2025 • 12:28 PM • delittle

 We are planning on completing the transition from Polycom Clariti environment to our hybrid Polycom and Pexip telehealth environment on Monday April 7th, 2025. This will involve intermittent outages throughout the day regarding telehealth calls involving Polycom equipment along with any provider calling in via the Realpresence Desktop applications.

 

Please contact the ITS Service Desk with any questions at (409) 772-5200

 

CC# 53809

 Red:  Cellular Provider Alert

Carrier issues at the Health Education Center for ATT,Verizon, andT-Mobile

Sunday, Mar 23, 2025 • 10:37 PM • haterrel

 Good morning, 

IS voice reports that users at the Health Education Center Only may be unable to make calls through ATT, Verizon, and TMobile at this time. The IS voice team advised using wifi calling if possible. 
 

Thanks, 
  

 Red:  Citrix Alert

Citrix Warning

Sunday, Mar 23, 2025 • 10:12 PM • haterrel

IS Tech Services reports Citrix users are currently receiving popups when logging into Citrix applications stating "Your corporate Citrix environment is currently unsupported. Please contact your IT department to resolve any support related issues." ITS is aware and working with Citrix support on this popup. Selecting OK on the popup will continue your session with no issues.

 

Thanks 

 Red:  Peoplesoft Alert

Campus Solutions PeopleTools 8.61.08 Upgrade on Thursday, March 27 at 5:00pm through Friday, March 28 at 5:00pm

Tuesday, Mar 25, 2025 • 10:52 AM • delittle

 ITS will be upgrading Campus Solutions PeopleSoft to 8.61.08 on Thursday, March 27 at 5PM through Friday, March 28 at 5PM. The system will be unavailable during this time.

Please contact the ITS Service Desk with any questions at (409) 772-5200

 

CC# 53536













Emergency Communications

Disaster/Weather Emergencies

In the event of a disaster or emergency weather conditions, please refer to the following lines of communication for more information:

  • Call the UTMB main operator at (409) 772-1011.
  • Information is also available via the web at www.utmb.edu/alert. Should the UTMB web server go down, a second server is in place as a backup and will be available via UTMB's normal URL: www.utmb.edu.  Additionally, an informational site will be activated at www.utmbinfo.com.
  • See www.utmb.edu/emergency_plan for UTMB Health Emergency Operations Plans.
  • Monitor local television and radio stations including KPRC/950 AM, KTRH/740 AM and KIKK/96 FM in Houston.




UTMB Alerts is a "reverse 911" system, the application augments existing emergency communication resources such as email, web and phone-based alerts. Stay informed.

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