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Alert Information



 Yellow:  Application Alert

Spok Amcom Upgrade on Wednesday May 14th, 2025 from 9:00am -10:00am

Tuesday, May 6, 2025 • 12:28 PM delittle

 Amcom SmartSuite including Smart Web and Smart Console will be down for maintenance on Wednesday May 14th from 9AM -10AM.

Please contact the ITS Service Desk with any questions at (409) 772-5200
 
CC# 54884

 Yellow:  Network Alert

Wireless Guhn - Austin AP move ADC #700 on Thursday, May 8th at 8:00pm

Tuesday, Apr 29, 2025 • 11:52 AM davagarc

On Thursday 5/8 @ 8pm, Netops will moving all Wireless Access Point connectivity at Angleton Danbury Campus from Guhn Data Center to Austin Data Center controllers. This will cause a brief 5-minute outage for all devices using wireless connectivity. If your device does not automatically reconnect, please restart the device.

Please contact the ITS Service Desk with any questions at (409) 772-5200

 CC# 52993

 

 Yellow:  Peoplesoft Alert

ITIM fix to the Integration Broker node after HCM PeopleTools 8.61 upgrade on Wednesday, May 7th from 6:00pm - 7:00pm

Wednesday, May 7, 2025 • 4:15 PM delittle

 ITS will be installing a fix due to the Peopletools 8.61 upgrade to HCM and CRM. on Wednesday, May 7th from 6 - 7PM. The system will be unavailable during this time.

 

Please contact the ITS Service Desk with any questions at (409) 772-5200

 

CC# 54969


 Yellow:  Website Alert

Monday, May 12: Many UTMB websites will be offline at 8 p.m.

Tuesday, May 6, 2025 • 4:47 PM pvaldes

Updates to UTMB’s web infrastructure will disrupt access to many university websites on Monday, May 12, 2025, from 8 to 10 p.m. The work will affect both intranet and external sites (although not at the same time).

At a Glance

  • Monday, May 12, from 8 to 10 p.m. 
  • www.utmb.edu, intranet.utmb.edu and utmbhealth.com (and many pages associated with those domains) will be unavailable at different points during the maintenance.
  • Traffic will be redirected to a temporary landing page.

During the updates, traffic will be redirected to a temporary home page with contact information for various areas, and provide direct access to UTMB sites unaffected by the update, including Citrix, Epic, the provider directory, and many other application websites such as Kronos, Blackboard and Office 365. The update is scheduled to take approximately two hours.

If you are a web developer, please suspend any work in the CMS after 6 p.m. on Monday, May 12, to allow for a system backup.

We apologize for any inconvenience. If you have questions about Sitefinity or the upgrade, please write to sitefinity@utmb.edu. If you have general questions or experience problems after the upgrade, please contact the ITS Helpdesk.

 

CC # 54906














Emergency Communications

Disaster/Weather Emergencies

In the event of a disaster or emergency weather conditions, please refer to the following lines of communication for more information:

  • Call the UTMB main operator at (409) 772-1011.
  • Information is also available via the web at www.utmb.edu/alert. Should the UTMB web server go down, a second server is in place as a backup and will be available via UTMB's normal URL: www.utmb.edu.  Additionally, an informational site will be activated at www.utmbinfo.com.
  • See www.utmb.edu/emergency_plan for UTMB Health Emergency Operations Plans.
  • Monitor local television and radio stations including KPRC/950 AM, KTRH/740 AM and KIKK/96 FM in Houston.




UTMB Alerts is a "reverse 911" system, the application augments existing emergency communication resources such as email, web and phone-based alerts. Stay informed.

Find out more »