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Alert Information



 Yellow:  Epic EMR Alert

Scheduled Epic Upgrade May 5th at 10am to 12pm

Wednesday, Apr 24, 2024 • 4:19 PM • kddoyle

As part of the continuous effort to keep UTMB current with the latest version of Epic, the system is scheduled to be unavailable May 5, 2024, from 10:00am-12:00pm (1000-1200) for a software upgrade. To learn more about the upcoming changes visit the Epic Upgrade webpage.

During the upgrade timeframe, users will be able to access a READ-ONLY version of Epic via the Epic icon. All users should follow established downtime procedures for their area.

Beginning Thursday, May 2 at 5:00p (1700), some functions performed daily in Epic will not be available. Once the system upgrade is complete on May 5, these items will be accessible. 

Functions unavailable include: changes to Dashboards, creation of new workqueue and report filters for the Charge Router Reconciliation Report (workqueues with saved filters using existing rules continue to work), creation of personal SmartPhrases, SmartForms, Macros, personalization of the Ophthalmology exam form, creation or maintenance of personalized User Order Sets, Chart Review filters and In basket Quick Actions.

Information Technology Services, appreciates your understanding and cooperation during this maintenance period. Should you have any inquiries, please do not hesitate to reach out to the UTMB Service Desk at 409-772-5200, option 4


CC# 43651

 Yellow:  Phone

Avaya Maintenance Galveston Building # 9,47,64,90,124,127 on Thursday, May 9, 2024 from 8:00pm to 11:00pm

Tuesday, Apr 30, 2024 • 10:31 AM • delittle

 On Thursday 5/9/24 8pm-11pm, ITS Voice Services will be performing Avaya maintenance at the following Galveston Campus buildings.

John Sealy Annex (9),

Waverly Smith Pavilion (47),

Trauma Building (64),

John Sealy Hospital (90),

Jennie Sealy Hospital (124),

CSW (127). 

Avaya desk phones will be unavailable for approximately 5-8 minutes while maintenance is being performed.  This will not be complete downtime for the entire building as maintenance will be performed by areas.

 

Please contact the ITS Service Desk at (409) 772-5200 with any questions.

 

CC# 43858

Avaya Maintenance Galveston Building # 7,8,11,12,36,40,66,121,123 Wednesday, May 8, 2024 from 8:00pm to 11:00pm

Tuesday, Apr 30, 2024 • 10:29 AM • delittle

 On Wednesday 5/8/24 8pm-11pm, ITS Voice Services will be performing Avaya maintenance at the following Galveston Campus buildings.

Clinical Science Building (7),

JSA Old Children's (8),

J.W.McCullough Building (11),

Administration Building (12),

East Plant (36),

Central Plant (40),

West Plant (66),

Rebecca Sealy (121),

Health Education Building (123). 

Avaya desk phones will be unavailable for approximately 5-8 minutes while maintenance is being performed.  This will not be complete downtime for the entire building as maintenance will be performed by areas.

 

Please contact the ITS Service Desk at (409) 772-5200 with any questions.

 

CC# 43857













Emergency Communications

Disaster/Weather Emergencies

In the event of a disaster or emergency weather conditions, please refer to the following lines of communication for more information:

  • Call the UTMB main operator at (409) 772-1011.
  • Information is also available via the web at www.utmb.edu/alert. Should the UTMB web server go down, a second server is in place as a backup and will be available via UTMB's normal URL: www.utmb.edu.  Additionally, an informational site will be activated at www.utmbinfo.com.
  • See www.utmb.edu/emergency_plan for UTMB Health Emergency Operations Plans.
  • Monitor local television and radio stations including KPRC/950 AM, KTRH/740 AM and KIKK/96 FM in Houston.




UTMB Alerts is a "reverse 911" system, the application augments existing emergency communication resources such as email, web and phone-based alerts. Stay informed.

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